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Account Questions

Lost Password?

No problem, just continue to request a new password, check you mailbox, then click on the link to get back in.

If for some reason you do not receive the email, you can message me on +33750628243, relax, we will figure it out.

Cancel Subscription

  • Film Pro Newsletter: Please email me support (at) with your email address, will do the necessary.
  • Membership: If you are logged in, just go to 'my account' and select 'cancel subscription'.

Email not recognized

We have built a fresh in 2022, if you looking for your files from the old site, please continue to where you can login as normal.

Another option is to send:

  1. the account email
  2. the date you created the order
  3. through which payment processor you made the payment (Stripe or Paypal)

and will resend you the package you bought via email.

Email support (at), keep in mind I'm in France so our time zones may differ. Will respond as fast as possible.

Alternatively through our social media channels.

Facebook Group | Facebook Page | Twitter | LinkedIn